General Information

Payment

 
Self Payment
Corporates
Insurance/ Medical Health Card Holders
Payment Options

 
 




Self Payment

Upon Admission

  • Deposits are collected - amount depends on the type of medical treatment and room type.
  • Payment can be made in the form of cash, major credit cards or cheques.
  • You will be escorted to your ward.

Upon Discharge

  • The Ward Clerk will prepare the bill.
  • Proceed to the Cashier Counter to settle the bill.
  • Collect medication at the Ward Pharmacy.
  • Collect medical certificate and investigation results, if necessary, from the nurse.
  • Please present your parking ticket to the Ward Clerk for validation and to pay at the Autopay Station at ground floor.
  • Discharged.
  • Return for follow-up visit.





Corporates

Upon Admission

  • Present Guarantee Letter (GL) or Certified Admission Letter (CAL) before admission.
  • In the event of an emergency, please present GL or CAL on the next working day.
  • You will be escorted to your ward.

Upon Discharge

  • The Ward Clerk will prepare the bill.
  • Proceed to the Cashier Counter to settle any amount in excess, which is not covered by the company.
  • Collect medication at the Ward Pharmacy.
  • Collect medical certificate and investigation results, if necessary, from the nurse.
  • Please present your parking ticket to the Ward Clerk for validation and proceed to pay at the Autopay Station at ground floor.
  • Discharged.
  • Return for follow-up visit.





Insurance / Medical Health Card Holders

Upon Admission

  • Present card before admission procedure.
  • A deposit of RM300 - RM500 will be collected to offset any related charges not borne by the insurer.
  • Admission staff will inform insurance company of your admission and entitlement.
  • Your consent to release medical information is required to obtain initial guarantee status.
  • The Medical Claim Form (Part 1) will be filled up by your attending doctor and faxed to the insurance company or Managed Care Organization (MCO) to obtain initial letter of guarantee.
  • In the event when the insurance company or MCO does not guarantee your admission, the Ward Clerk / Corporate Billing Clerk will notify you and you will be required to place a further deposit or to settle the bill.

Upon Discharge

  • The Ward Clerk will prepare the bill.
  • The Medical Claim Form (Part 2) will be filled up by your attending doctor and faxed to the insurance company or MCO to obtain initial letter of guarantee.
  • The company will fax the final guarantee letter to the hospital if your admission is covered.
  • In the event that the insurance company or MCO does not guarantee your admission in full, the Ward Clerk / Corporate Billing Clerk will notify you and you will be required to place a further deposit or to settle the bill.
  • Proceed to the Cashier Counter. The balance of your deposit will be refunded to you after deducting any charges not borne by the insurers. You are required to present the original official receipt for the refund.
  • Collect medication at the Ward Pharmacy.
  • Collect medical certificate and investigation results, if necessary, from the nurse.
  • Please present your parking ticket to the Ward Clerk for validation and proceed to pay at the Autopay Station at ground floor.
  • Discharged.
  • Return for follow-up visit.





Payment Options :


  1. Pay at the cashier's counter by cash, credit / debit card.

  2. Pay via online at Internet by CIMBCLIKCKS .

  3. Remit via online / ATM to HOSPITAL LAM WAH EE CIMB Account no.
    Payment can be made online to CIMB Bank Bhd A/C 8601008701 and fill up mandatory fields as follows
    Ref1: MRN Number
    Ref2: Patient Account Number


Please fax or email the remittance slip with patient's name, registration or account number to Email : pac@hlwe.com or fax : 04-652 8620 / 652 8674



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