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| 1. |
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Is
this hospital a private hospital or a government hospital? |
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This
is a private not-for-profit charity hospital. |
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| 2. |
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How
can I get to Hospital Lam Wah Ee? |
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Coming from Penang Bridge to Penang Island; please look out for the signboards.
1) from the Penang Bridge going to Georgetown
2) "Tesco" on your left and do not turn until
3) At the signboard (Batu Ferringhi) go straight and enter the "Udini underpass and
4) come out into Green Lane
5) Pass the 3rd traffic lights and go up the Autopont (fly-over)
6) Hospital Lam Wah Ee is on the right side.
Please
click <Our
Map> |
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| 3. |
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What
are the facilities available in this hospital? |
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Please
click <Our
Facilities & Services> |
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| 4. |
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What
are the disciplines available in this hospital? |
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Please
click <Specialties>. |
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| 5. |
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When
are the visiting hours? |
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| Visiting
hours: |
| Mondays
- Saturdays |
12:00
pm - 2:00 pm |
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5:00
pm - 8:00 pm |
| Sundays
& Public Holidays |
12:00
pm - 8:00 pm |
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| 6. |
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Generally, what
are the consultation hours in the clinics? |
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| Consultation
hours: |
| Mondays
- Fridays |
9:00
am - 1:00 pm |
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2:00
pm - 4:30 pm |
| Saturdays |
9:00
am - 1:00 pm |
| Sundays
& Public Holidays |
Closed |
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| 7. |
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How
do I find out whether the doctors are available for consultation
on that day? |
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Please
call up to check. Tel: 604 - 657 1888 / 604 - 652 8888 |
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| 8. |
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What
time shall I register for morning or afternoon consultation? |
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| Morning
registration starts at 7:00 am. |
| Afternoon
registration starts at 1:00 pm |
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| 9. |
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Where
can I register myself in this hospital? |
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You
may register at the Main Reception Counter on the ground floor for clinics on the ground floor. For clinics on the first floor, registration for follow-ups, the reception counter on the first floor starts at 8.30am. All new patients will register at the ground floor. |
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| 10. |
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Is there any night clinic available in this hospital? |
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There
is a Paediatric Night Clinic which operates
Mondays - Fridays........... ....7:00 pm - 9:00 pm &
Sundays ............................ 9:00 am - 1:00 pm.
There is also an Obstetric Ante Natal Clinic that operates
Tuesdays............................ 6.30 pm - 9.00 pm. |
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| 11. |
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When
are the doctors' operating days? |
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| Chin Chean Kok |
Wednesday |
| Mr.
Eng Ji Bah |
Monday
(am), Wednesday (am) & Friday (am) |
| Dr. Gopalan Nair |
Wednesday (am) |
| Mr. Khaw Kar Teng |
Wednesday & Saturday |
| Dr.
Koay Aun Na |
Monday |
| Dr. Lau Soon Yen |
Wednesday |
| Mr.
Leong Wing Seng |
Monday
(pm) & Thursday (pm) |
| Mr.
Liong Men Long |
Tuesday
& Friday |
| Mr.
Loke Tien Hsi |
Tuesday (pm) |
| Mr. Loke Wooi Pin |
Friday |
| Dr. Neil Solomons |
Thursday (pm) |
| Mr.
Ng Chee Eng |
Thursday (am) |
| Dr.
Ng Hee Hua |
Tuesday
(am) & Friday (am) |
| Dr.
Ng Peng Wah |
Tuesday
& Friday |
| Mr.
Osman Yahya |
Tuesday |
| Dr.
Quah Thong Sai |
Monday
& Thursday |
| Dr.
S. Shankar |
Wednesday
& Saturday |
| Mr.
Tan Boon Hoo |
Monday
(am) & Thursday |
| Dr.
Tan Hui Boon |
Tuesday
& Thursday (am) |
| Mr.
Tang Weng Chong |
Tuesday |
| Dr.
Wong Sian Chee |
Wednesday (am / whole day)
& Friday |
| Dato' Dr. Yip Kok Thye |
Monday
& Thursday |
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| 12. |
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When
is the discharge time? |
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Discharge
time: 11:00 am |
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| 13. |
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Does
this hospital accept emergency cases? |
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Yes,
our Accident & Emergency Department is opened 24 hours. |
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| 14. |
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Does
this hospital provide ambulance service? |
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Yes. For ambulance service please call 604 - 652 8686 |
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| 15. |
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What
are the medical packages available in this hospital? |
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Please
click <Maternity
Package>, <Health Screening Package>, <ESWL Package> & <Cataract Package>. |
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| 16. |
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Is
there any cafeteria in this hospital? |
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Yes.
| Cafeteria
hours: |
7:00
am - 7:00 pm |
(The
food served are pork free) |
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| 17. |
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Where
can I get newspapers, magazines, toys or confectionery? |
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A
small convenience store is available. Additionally, there is a health
food store. Both are located on the ground floor. |
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| 18. |
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Where
can I perform my prayers? |
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A
prayer room (surau) is provided on the ground floor. |
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| 19. |
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How
often are the Public Health Talks? |
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They
are held on 2-monthly basis on Saturdays at 3:00 pm at the Resource Centre.
Please click <Public Talks> for more information. |
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| 20. |
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What
are the room amenities in this hospital? |
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Please
click <Ward
Accommodation>. |
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| 21. |
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How
much deposit shall I pay? |
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Please
click <here>. |
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| 22. |
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Where
can I get my medical report? |
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To
obtain your medical report, please proceed to the Corporate Billing
Office on the 3rd floor. |
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| 23. |
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How
is the billing system provided in this hospital? |
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We
provide decentralized billing system with one-stop centre where
settlement of bills and collection of medication are on the same floor. |
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| 24. |
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Does
this hospital provide 24 hour billing or payment? |
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Yes.
| During
office hours |
At
respective ward cashiers counter |
| From
5:00 pm - 9:00 pm |
At
ground floor dispensary |
| 24 hours |
At
Pharmacy |
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| 25. |
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Where
can I find assistance for corporate billings and insurance claims? |
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For
corporate billings and insurance claims, please proceed to the Corporate
Billing Office on the 3rd floor. |
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| 26. |
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Does
this hospital accept Health Card? |
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Yes.
All terms and conditions apply and subject to approval only. |
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| 27. |
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Does
this hospital accept foreign currency? |
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This
hospital accepts Indonesian Rupiah, Singapore Dollar, Sterling Pound,
Thai Baht and US Dollar. |
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| 28. |
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Where
shall I certify bills and official receipts? |
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For certification
of bills and official receipts, please proceed to the Finance Department
on the 2nd floor. |
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| 29. |
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Where
can I donate funds for this hospital? |
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Donations
can be made at the Finance Department on the 2nd floor during office
hours and at the Main Reception Counter after office hours. Cash
donations are accepted. Cheque donations are to be made payable
to "Hospital Lam Wah Ee". |
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| 30. |
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Is
the donation tax exempted? |
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All
donations are tax exempted. |